Urgent Follow-Up on Undelivered Order ID: 408-3892499-8756300 (Complaint Case ID: 10527848652)

An order with ID: 408-3892499-8756300 was received on 01.11.2024, with a scheduled shipping date of 10.11.2024 and an expected delivery date of 15.11.2024. Although the order status has shown "Out for Delivery" since 15.11.2024, it has not yet been delivered to the customer. I raised a complaint with Seller Support on 20.11.2024 under Complaint Case ID: 10527848652, but no resolution or update has been provided to date.