Ridiculous loop and cant get ahold of any customer service
Ive been trying for 2 days to get setup and been in a loop. Broken links, no customer serivce to talk to, same generic answers. Im shocked.
this is message
Please do not reply to this email. Replies are routed to an account that is used only for sending emails and is not monitored.
Hello,
We understand that you may have some questions about your Amazon seller account.
To talk to someone about what you can do to sell on Amazon again, you can ask Selling Partner Support to contact you:
https://sellercentral.amazon.com/cu/contact-us
Sincerely,
Seller Performance Team
Amazon.ca
I then click on link, only to bring me back to where i can appeal, then if i appeal,
Please do not reply to this email. Replies are routed to an account that is used only for sending emails and is not monitored.
Hello,
We understand that you may have some questions about your Amazon seller account.
To talk to someone about what you can do to sell on Amazon again, you can ask Selling Partner Support to contact you:
https://sellercentral.amazon.com/cu/contact-us
Sincerely,
Seller Performance Team
Amazon.ca
all over again. insane!
2 replies
Seller_aV1Bh32hE0KND
First off, you need to contact Seller Support, Not Customer Service.
It sounds like you may be trying to get your Seller Account reinstated.
You can try this link → Get Support > Your Account > Reinstate your account.
If you post additional details regarding your Account (set up) issue, the forum community or a Community Manager may be able to better assist.
If your account was suspended and you would like some help, please post a copy of the original Deactivation Notice you received so we can take a look. (omit any personal info)
Side Note: If this is in regard to NEW Seller Registration, then there is no phone support.
Cooper_Amazon
Good Morning @Seller_mWeYWOoaqsbyy - It looks like one of our seasoned sellers @Medic was able to provide some guidance on getting a hold of Selling Partner Support.
If their reply helped you, feel free to mark it as “Most Helpful reply” using the 3 dots in the corner of their post. It's a best practice just in case another seller comes along and asks a similar question, it will be easy for them to find the answer.
Please let us know on this discussion if you require additional assistance or follow the guidance that @Medic suggested regarding getting a hold of Selling Partner Support . Thank you for checking in with us on the Seller Forums and for choosing to sell on Amazon. Have a great weekend! ~ Cooper_Amazon
