Request for Removal of Unauthorized Negative Review

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Seller_h69JesUBbZsBm

Request for Removal of Unauthorized Negative Review

Dear Amazon Seller Community,

We recently discovered a negative review for our product with ASIN: B08H2BMHNJ, titled “Looks nothing like the pictures.” The review, dated March 15, 2025, from Egypt, states:

"Not 3 layers only one, absolutely horrible."

Please note that we do not have a seller account on Amazon Egypt, nor do we sell our products in this market. It has come to our attention that an unauthorized seller has listed our product without our knowledge or permission. As a result, this negative review is misrepresenting our product quality and harming our brand reputation.

We kindly request your assistance in removing this review as it does not pertain to our genuine products. We would appreciate any guidance on resolving this matter to protect our brand integrity.

Thank you for your support.

Best regards,

@Julia_Amazon

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Sarah_Amzn

Hello @Seller_h69JesUBbZsBm,

Thank you for posting on Forums!

This is Sarah with Amazon.

If you see reviews that you think are inappropriate or fake, use the Report abuse link next to the review to report it.

Also, have you already contacted Seller Support? If yes, could you please share the Case ID?

Best regards,

Sarah.

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