There was a problem, we cannot find an account with that email address
Has anyone encountered an error that says “There was a problem, we cannot find an account with that email address” ? when logging in to seller central?
I tried password reset, but it says “We’re sorry. We weren’t able to identify you given the information provided”.
I had to open a second account in order to contact seller support seen that i was having issue logging in.
Now both account has been deactivated based on multiple account violation.
Does anyone know how to get my funds from my account released?
Ironically, a day before disbursement, I was asked to confirm bank details before disbursement could be paid out but unfortunately, I could not confirm so my funds have been held since Nov 2021.
2 replies
Seller_ejwc84JNL5Uk6
I had to open a second account i
Oh dear - worst thing you could have done I’m afraid.
You need to solve the problem on the first account (I know you said that logging in was the original problem ) then get the second account closed by Amazon. Dont open any more accounts as they will also be deactivated.
Wont get your money until all thats done and the verification of your bank details is completed.
