Wholesale guidance
I am working on my first wholesale FBA order. I am buying mixed items from my wholesale supplier - In one order - some items are 30+ units and there are few items which are 5 - 6 units (Supplier 1 case in stock). I checked these items on Seller App by adding a product - check eligibility and I am approved to sell.
My question is in case Amazon ask for invoice in future specially for those items which are purchased 5-6 units ( due to supplier stock issue) -Is this gonna create issue because Amazon normally ask to show invoice of 10+ units?
I can show only show full invoice with some items purchased 30+ and some 5-6 units.
4 replies
Seller_DTufFoxJuMU0M
I think as long as you can supply a wholesale invoice with multiple stock on it they might accept it.
Hard to say though, not much logic with bots.
I would just hope that they don’t ask for those specific items.
Seller_esvgLzKXw2YAl
It’s usually for un-gating that they require 10+ items.
So if your already approved and they ask for an invoice, it will only be for the quantity you have sold + available units.
At that point, they are just checking the validity of the stock.
Seller_UUJAfV9h2D90D
Just make sure that your invoice shows a product / qty breakdown, not just “Carton #123” for arguments sake. AMZ won’t be happy with that.
A couple of days ago I had a Product Authenticity complaint, I had sold x30 of these particular shoes in multiple sizes, because my invoices just stated the product and then qty (no size breakdown) they were rejected. I had to get my supplier to revise all of my invoices to show an itemized breakdown. Learning curve but luckily all got sorted.
Seller_UUJAfV9h2D90D
To add, as long as you’re not a new seller AMZ will “usually” only ask you for invoices if you receive a complaint of some description. Below is the comms I received from them when I had my “Authenticity complaint”. At no point have they asked for 10+ units on the invoice:
Dear XXXX,
We have removed your listing because of a buyer complaint about the authenticity of an item they received from you. The listings we removed are at the end of this email. If you have FBA inventory of the items causing "inauthentic" complaints, they are currently ineligible for removal.
Why did I receive this message?
In order to ensure that customers can shop with confidence on Amazon, we take “inauthentic” complaints seriously. The sale of counterfeit products on Amazon is strictly prohibited.
You can learn more about Amazon’s policies regarding the sale of counterfeit items in Seller Central Help:
Amazon Anti-Counterfeiting Policy (http://sellercentral.amazon.co.uk/gp/help/201165970)
Policies and Agreements (http://sellercentral.amazon.co.uk/gp/help/521)
How do I reactivate my listings?
To reactivate your listings, please provide copies of invoices or receipts from your supplier issued in the last 365 days for the ASINs listed at the end of this email:
These documents should reflect your sales volume during the last 365 days.
Please include contact information for your supplier, including name, phone number, address, and website. We may contact your supplier to verify the documents. We will maintain the confidentiality of your supplier contact information.
You may remove pricing information, but the rest of the document must be visible. For ease of our review, you may highlight or circle the ASIN(s) under review.
You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered.
