We are not accepting applications to sell: SaCa_Food_303
Hi, I have been selling dried seafood products with these ASINs on Amazon for years, and I am a brand owner of these products. Recently, I can no longer edit my product listings. Each time I click "edit listing" on a product, I am getting an issue popping up saying I need approval to list this ASIN. When I click on "request approval" it takes me to another page that says the following:
"We are not accepting applications to sell:
Other category in New, Used, Refurbished, Collectible condition(s)"
I contacted Amazon for support, but their response appears to be very general and very generic that I had trouble to follow. My Amazon Case ID was "17843803981".
My brand has been registered with Amaznon Brand Registry.
Here are the ASINs having issue:
ASIN B0CHJ2YRZ1
ASIN B0CGZPWPHX
ASIN B0BRJFVXZ6
ASIN B0BRJC424X
Can someone please help or tell me how to resolve my issue?
Many thanks
SaCa_Food_303
18 replies
Seller_kIukTwdhvntAp
Hey guys – any help for the OP? Case number above!
@CR_Amazon
@Jim_Amazon
@Stevie_Amazon
@KJ_Amazon
@Nikki_Amazon
@Christine_Amazon
Seller_4zBzdtgCyS9EI
If you are a brand owner, you can reach out to Brand Registry Support and ask them to approve you within the Grocery & Gourmet Foods category, which will allow you to list those products.
Cooper_Amazon
Good Evening @Seller_d9fK6QFxHGJz4,
I wanted to check in with you regarding this discussion you posted. I see that there are no blockers for you to list those ASINs but I do see the edit listing portion show 'Apply to Sell' as well.
Have you been able to edit those ASINs using a flat file feed to make edits? If for some reason you run into error messages making those changes, please share your batch ID number with Selling Partner Support.
If you run into any errors or the changes did not reflect after waiting 24 hours, then create a new case to Selling Partner Support and be sure to reference the batch ID you tried uploading the day before. You can share the CASE ID number with us on this thread so we can monitor the case as well.
Looking forward to hearing back from you soon.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Afternoon @Seller_d9fK6QFxHGJz4,
I wanted to stop by as a week as gone by to inform you that we are still looking into investigating the 4 ASINs that you are having troubles listing.
I just transferred the case to a different internal team as they suggested I reach out to another contact for this issue. I will continue to keep you in the loop on this matter until it's resolved. Thank you for your continued patience and have a great weekend.
Sincerely, Cooper_Amazon
