Shipment received in full, month later changed to 0

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Seller_6tSzqLaVwOLz5

Shipment received in full, month later changed to 0

I sent in a shipment ID:FBA18V7HLJTT Amazon reference ID:78T4SYAZ which was received in full and then sat in fc processing for a month and has now been changed to show almost all of the shipment was not received. I sent in a full shipment which I have pictures of and all documentation showing proof of purchase. If someone can help me understand what's going on here as the shipment is closed and I can no longer submit a request for lost inventory compensation.

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Tags:Lost shipment
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7 replies
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Christine_Amazon

Hi @Seller_6tSzqLaVwOLz5

Do you have a case ID with SPS, that can you share with us ?

Christine

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