Account Temporarily Deactivated
My account was temporarily deactivated for failure in replying more account information. Yes my mistake I was late in replying as due to covid i was busy in too many thing. The sad part is that i was not checking my emails and since i had no products selling which is why i did not logged into my account at amazon. This is the email i received in October lat year.
Could any one help me how to move forward with account re-activation as now my 3 appeals have got no response. Over all my Account health has no other issue.
Dear Seller,
Your Selling on Amazon payment account has been temporarily deactivated because you did not provide the requested information. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them to avoid further impact to your account.
Why is this happening?
We recently contacted you as we need some additional information to verify your account. We have not received the requested information.
How do I reactivate my account?
To reactivate your account, please provide the following information:
– A list of all individuals who access your account and the locations they access it from.
– A list of all the locations your business trades from.
– A list of all the locations you intend to ship your products from.
– The source of the products you intend to sell on Amazon.
Please also confirm if you intend to ship your products using fulfilled by Amazon (FBA) or the merchant fulfilled network (MFN).
How do I send the required information?
Please reply to this email with the information listed above.
If you have any questions, you can contact us at any time, by clicking below and selecting “Your Account” > “Account Verification”.
http://sellercentral.amazon.co.uk/gp/contact-us/contact-amazon-form.html
Thank you,
The Amazon Payments Team
9 replies
Seller_ejwc84JNL5Uk6
Did you provide all the info requested or just send appeals? It’s been 6 months since they asked for it!!
Seller_cyH9TMSPNo1xG
I still have no clue how to go about getting it re activated? is there any way you would recommend me . I really need this account and would appreciate any help i could get?
Seller_NoMNQDGnEW5Bx
What did you write in your last appeal?