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Account verification takes more than 10 days and no one answers my email, my funds will not be paid because they deactivated my US account
My UK account was deactivated for not verifying the information after 3 years selling on Amazon UK I decided not to verify my account in the UK due to my own misinformation and from Amazon itself that they do not inform you that they can deactivate the EU and Canada account due to This situation, well it happened to me and the best thing is that after sending all the information (the same as 3 years ago) they have not verified anyone contacting me at all.
2 replies
Abella_AMZ
Hello @Seller_031Be1216iXAw,
This is Abella from Amazon to assist you.
We greatly appreciate you reaching out with your inquiry. Rest assured, we are committed to putting forth our utmost efforts to assist you with your query.
I understand that you need help to reactivate your account as it has been deactivated.
I’d like to inform you that if you are selling globally, violation in one marketplace might affect the other marketplace.
However, totally depends upon the violation for which the account has been flagged for.
For further information you can even view our Multiple Account Policy.
However, for better understanding of the issue, I would request you to share the last performance notification that you received in UK marketplace from the team so that we can go through it and provide more insights on the same.
If you need any further assistance, you can post here so that we can help you.
Regards,
Abella.
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