Seller support telling me to change the address

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Seller_VK3wD5xzJYa9l

Seller support telling me to change the address

They must know your not supposed to do this.

Reason: Where’s My Stuff ?
Details: The item has not ye shipped and customer is requesting to change the delivery address.
New shipping address

Customer will not reply to my request to cancel and reorder

5 views
7 replies
Tags:Address
00
Reply
7 replies
user profile
Seller_alN2yMqnyCA4M

Ask them to cancel order and re-order with new address per Amazon policy

10
user profile
Seller_Hi7wbO2Kbo6bl

Amazon is not telling you to do anything.

They are relaying a message from the buyer, but in their own words.

Your reply goes to the buyer. If the buyer does not respond, you can just cancel and take the hit.

20
user profile
Seller_egRC2xE2AJbXj

Customer service just parrots what the buyer says to them and passes it on to the seller.

10
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