Seller_VK3wD5xzJYa9l
Seller support telling me to change the address
They must know your not supposed to do this.
Reason: Where’s My Stuff ?
Details: The item has not ye shipped and customer is requesting to change the delivery address.
New shipping address
Customer will not reply to my request to cancel and reorder
Tags:Address
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7 replies
Seller_alN2yMqnyCA4M
Ask them to cancel order and re-order with new address per Amazon policy
10
Seller_Hi7wbO2Kbo6bl
Amazon is not telling you to do anything.
They are relaying a message from the buyer, but in their own words.
Your reply goes to the buyer. If the buyer does not respond, you can just cancel and take the hit.
20
Seller_egRC2xE2AJbXj
Customer service just parrots what the buyer says to them and passes it on to the seller.
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