You’re currently unable to add or edit listings because either the credit or debit card on file is invalid or it is in the process of validating, which could take up to 24 hours. Ensure that you have a valid credit or debit card uploaded in Account S
So, I recently joined Amazon seller keep on getting this message "You’re currently unable to add or edit listings because either the credit or debit card on file is invalid or it is in the process of validating, which could take up to 24 hours. Ensure that you have a valid credit or debit card uploaded in Account Settings." Does anyone know how to solve it (I have 2 valid credit+debit cards added to my account).
4 replies
Seller_Hi7wbO2Kbo6bl
You must use a true credit card -- not a debit card. Even if Amazon has successfully charged that debit card for the monthly fee, it still won't be accepted to activate your selling account.
Easiest way to add a card is to add it first to the buying side of your account. Then, after waiting awhile, you can just choose that card to add it to the selling side.
Danny_Amazon
Hey @Seller_qWZChZxyn0kQy- thanks for the post, and thanks for jumping in with some guidance @Seller_Hi7wbO2Kbo6bl!
This page has details on what constitutes a valid charge method and includes a tool for verifying if the charge method is valid, and if not directs to updating the information. Can you help confirm if you are still seeing this issue after using the tool? Or did the guidance from bookwormapril already help solve this?
Thanks for letting me know!