Why do we have to buy Royal Mail postage via Amazon
Why is it that if I buy postage from Royal Mail then Amazon say they may remove most of my listings for your seller-fulfilled items if below VTR 95%
But if I buy the same Royal Mail postage from Amazon then no problem when it goes below VTR 95%
Is the same service right? Or am I missing something?
50 replies
Seller_ZQyopdiwkUHOZ
The actual reason, who knows?
The reason would seem to be that since Amazon is acting as the agent when buying Royal Mail labels though buy shipping they know they’re legitimate tracking details, so can automatically register them as valid.
On the other hand, their link up with Royal Mail to check tracking/delivery information on labels bought elsewhere to update buyers can only register that a tracking ID is valid if the label receives carrier or delivery scans (delivery only for delivery confirmation services).
Rather than work out a fix for this, they seem content to stress sellers half to death.
Seller_6urr6mUt2E58S
Having been buying my postage through Amazon Buy shipping with a linked RM account since the whole VTR fiasco.
I received a negative feedback from a customer recently for an item not received.(It was actually delivered the day the feedback was left) Amazon automatically struck it through and removed it with the following beneath it
Message from Amazon: “The fulfilment issues associated with this order were not due to the seller”
Seller_L0QTscu6PnOvv
I have thought about this often also. Its making me wonder if Amazon are actually getting a kickback from Royal Mail when we buy shipping from them so we are being forced down that route. Perhaps they have negotiated a rebate with RM for volume? Who knows !
In addition are they allowed to do that (legally) and force us to use there buy shipping with Royal Mail in order to meet there performance metrixs. It is the same service on Click and Drop as it is on Amazon buy shipping. Shouldnt we have freedom of choice?
Seller_ZMOSQACsPKbpT
Why do we have to buy Royal Mail postage via Amazon
As they can do whatever they want, in order to make more money. It’s the way they are telling you:
You either pay to us for the shipping or you are on your own and you have no protection.
The facts is that Amz makes money when you buy labels from them, as I can imagine the price given is probably half of what you actually pay for the label. In the same time the cost of the label remains the same compared to the price you pay to Royal Mail for the same service.They don’t even bother to give you a 5p discount.
Seller_tAdfQBOHe6QCW
I wouldn’t worry about it. I’ve been using 24/48 with Click and Drop. Still not suspended. I think they’ll check to see if the tracking was valid, so just have your account add the barcode automatically.
I think they want to encourage you to buy postage from them, but suspending people for buying their postage from RM seems highly unlikely and damaging to their own business. It wouldn’t be in their best interest and will risk them being taken to court again.
Seller_dotUZJUB3ccs1
I don’t buy any labels from Amazon and my VTR is 99.28.
Seller_ae51e0CJoHqCX
My Royal Mail account manager told me I would not be affected by VTR if I use click and drop in stead of buy shipping.
That being said I still use Amazon buy shipping and have a linked account meaning that it is not Amazon charging me, I still get billed by Royal Mail and still receive my quantity discounts etc.
The only issue is the average weight but Royal Mail are phasing this out in favour of accurate weights and they work on the average weights rather than you applying the same average weight to everything
Seller_KbS8F1HhbOckz
Please accept my apologies for momentarily being an Amazon shill, but…
I swapped to buying Amazon Shipping for my RM48 items three months ago. The price is the same as my C&D account and my VTR & OTDR are both 100%.
In addition, I’ve seen the number of ‘lost in the post give me a refund’ messages drop significantly and, so far, I’ve had no a-z and no negative feedback.
Of course, saying this will now mean it all goes to crap, lol.
All in all I’m quite pleased with it.
Seller_Y8NlwKvLQDDXX
OK to be clear to all Royal Mail Account holders who are now being forced to use Amazons own Royal Mail account due to VTR issues.
I have spoke to Royal Mail at length as the issue is down to 24/48 service, this provides autonomosly if you use click and drop a tracking number that 90% of the time confirms delivery, but the other 10% it does not as the postmen are not scanning the item when they post it through the letterbox. This screws with the amazon tracking system and shows in your VTR. Royal Mail cannot get all the postmen to scan, so you will enver get above 95% on VTR with Royal Mail unless you use their tracked services.
So, if you send a lot of mail you get the discounts, you wont get these discounts with Amazon, I have checked and I pay more for Amazon postage compared to my own Royal Mail click and drop. So I have turned off the automatic upload of 24/48 tracking numbers to Amazon inside click and drop and now manually go into amazon and mark 24/48 as a “stamped or franked” service when confirming dispatch, the stamped and franked service does not affect your VTR. This is the only work around I found so far.
Seller_l78koE9kGCu59
It’s probably nothing to do with any % discount they will receive for being one of the largest RM customers 
.
No, definitely not that.
