Hello everyone,

We’ve been facing an ongoing issue with Amazon UK blocking our female exfoliation tools due to a supposed requirement for approval. These products are dermaplane tools, which contain specialized exfoliation blades designed to remove dead skin cells and peach fuzz—they are not traditional razor blades and cannot be used in the same way.

Despite the fact that these tools are widely sold on Amazon and meet the exemption criteria for bladed products, our listings have been blocked, and we’ve been unable to get them reinstated. According to Amazon’s own guidelines, bladed products are restricted except for specific exemptions, including:

"Razor blades permanently enclosed in a cartridge or housing with less than 2 mm of blade exposed."

Our dermaplane tools fall under this exemption, as the blades are permanently enclosed and designed solely for safe, gentle exfoliation—they cannot cut skin. Yet, despite following all guidelines and providing supporting evidence, our appeals to Amazon have gone unanswered.

What makes this even more frustrating is that many other sellers, including international competitors, continue to list and sell identical products without issue. It seems like an inconsistency in enforcement, and we know we’re not the only sellers impacted by this kind of arbitrary restriction.

Has anyone else faced similar problems with Amazon blocking products that clearly comply with their policies? How have you managed to get past these restrictions? We would appreciate any advice, and hopefully, by bringing attention to this issue, we can push Amazon to address it properly.

Looking forward to hearing your thoughts!

@Seller_ZyGdB49sb7An4@Seller_Huz6FT08OxHAR Are you able to further assist?

Thanks,

Chris @ Jungle Culture

As the title suggests, we have had many of our products blocked for being in breach of Amazon's bladed policy in the UK, despite the products that we sell not being sold with blades, and despite the products being live on the platform for many years prior. As I understand, the UK has laws on bladed products which is forcing Amazon to block products containing baldes that do not comply with the guidelines stated here:

https://sellercentral.amazon.co.uk/help/hub/reference/201852820

The products we sell are safety razors, yet these products do not contain blades. They are to be purchased separately. Permitted products as per the policy guidelines:

"Razor blades permanently enclosed in a cartridge or housing with less than 2 mm of blade exposed"

As these products do not contain blades, we believe that they can be sold - we still have variations available for sale along with other sellers who have not yet been blocked.

We cannot get past the first level support at Amazon and the issue has been ongoing for months. No matter how much we prove that the products are in essence, a lump of metal and contain no blades, they keep on hitting us with the bladed policy guidelines and we cannot proceed any further in having them unrestricted.

Is there any common sense to be had here?

Hello, my product is Car Window Tint Kit, but it is judged as a blade product by the system. My product does not contain blades. I have appealed for a long time, but they still did not approve my request. Please help me find out where the problem is, thank you

CASE ID 10860855822

ASIN: B09M727MJT

Please help

@Seller_DNQGSsdC7DccM

@Seller_TSXM2A5nxWSuH @Seller_Huz6FT08OxHAR @Seller_hnDMgUKxMh1V4 @Seller_TSXM2A5nxWSuH @Seller_iTgjdgiRqiPsn @Seller_Udi0JNbTrsmUV @Seller_gAhPNiLrkfTcr @Seller_mIRnuhdx7l5sN @Seller_XUNeUuvrQDpgP @Seller_j9Bd91CW3ZVpr