facing trouble in using basic A+ content
I am trying to assign A+ content to my ASIN, but I am encountering the error: "You are unable to add content to this ASIN because our system does not recognize this ASIN as part of your brand."
Here are the details:
The A+ content section is available in my Seller Central account.
My brand name appears in the product detail page under the "Brand" section, not as "Generic."
I provided brand information while listing the product and received categorization approval.
I do not have a trademark and am not Brand Registered.
Am I eligible to use basic A+ content under these circumstances?
Thank you for your assistance
4 replies
Seller_LVZcgxAgZ2xBv
I do not have a trademark and am not Brand Registered.
Am I eligible to use basic A+ content under these circumstances?
No, you're not eligible for A+ if you are not brand registered.
(there is an exception for books, but that's accessed via other programs such as KDP, not Seller Central).
Michelle_Amazon
Hi @Seller_we3INEkPD11G0,
Thanks for reaching out. I have reviewed your account and can see that your items are not in Brand Registry, which is required as @Seller_LVZcgxAgZ2xBv has stated. In order to create A+ content, you must first have Brand Registry applied to your ASIN's, or you will receive the error that you are sharing. You can confirm that here. If you have your brand trademarked, I would encourage you to enroll in Brand Registry so you can use this feature.
I hope this information is helpful. Please let me know if you have any other questions.
Regards,
Michelle
