Fba team sent scanned and sent wrong items listing now deactivated by appeals team
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Seller_KxWNKKUe2sQJR

Fba team sent scanned and sent wrong items listing now deactivated by appeals team

hi my listing has been deactivated by appeals team.

Fba team has admitted the error on their part details supplied to appeal but they ignored the fba error and removed my listing which was not my fault. Customer received wrong item by fba.

Any help will be appreciated.

Thanks

Sheraz

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9 replies
Account Health
Tags:Deactivated
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9 replies
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Ezra_Amazon
In reply to: Seller_KxWNKKUe2sQJR’s post

Hello @Seller_KxWNKKUe2sQJR,

Did you happen to appeal for this product through the Account Health page?

Cheers, Ezra

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Seller_KxWNKKUe2sQJR
In reply to: Seller_KxWNKKUe2sQJR’s post

hi please see case I'd 9773049772 where fba team clearly admitted the error.

Appeal has been submitted again and j am waiting for the reply.

Thanks

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Seller_76AUwmqvSyRIM
In reply to: Seller_KxWNKKUe2sQJR’s post

I really hope you can get the problem sorted, it must be really frustrating.

user profile
Seller_KxWNKKUe2sQJR
where fba team clearly admitted the error.
View post

But I must say that this must be the first time ever in the history of Amazon that anyone at Amazon has admitted they have made a mistake.

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