Hello there, this is the message I got. Account is active in Europe and inactive in North America where we do not want to sell anyway. How do I set the NA markets inactive and reactivate our store to sell in European markets, mainly UK?

I see others have had the same problem. How do I get in touch with a person in customer service? Tried to contact our account manager but her email is invalid. Cannot seem to find a way out.

Would closing this account and opening a new one solve the problem?

Any suggestion is welcome. Thanks

I received an email this morning saying my account has been set to inactive status due to a period of inactivity, I find this frustrating as i use Amazon Seller everyday to fulfill orders!

Email Sent:

Hello,

We have temporarily placed your selling account in an inactive status. While inactive, your listings will remain active and your disbursements will continue as scheduled. However, you are temporarily unable to make updates to your listings or account settings. This action does not impact your Account Health.

Why did this happen?

We have taken this action due to an extended period of inactivity on your account. To protect your business, we have restricted changes to your account until we can verify your identity.

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Definitely very strange, does anyone know why this happened??

I presumed my account was inactive but I have just had an order come through- I can't process or see the packing slip as my account is inactive. I also cant access seller support - because my account is inactive. I am not in holiday mode- I have checked. I want to process the order but can't and also cant access any support. My card is valid and I have just gone through verification- but understand this can take 10 days?