Error Code 5461

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Seller_1FFrvty4iVWzx

Error Code 5461

Hello,

I'm a new seller and have been trying to list a new product thats with my own brand name. I have already been approved to use the brand name (error code 5665 was resolved) but I am not having error code 5461 and have to submit a new application that is being denied.

I seriously don't understand what the issue is I am getting this brand name trademarked (in process already) and I have been approved to use the name by the Amazon team?

Need help!

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Tags:Add a product
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Seller_f4a7xAPCCSMqD

Usually, this error is because there is an issue with the product ID used. Was the one you are trying to use issued by GS1? If so, how long ago?

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Cooper_Amazon

Good Evening @Seller_1FFrvty4iVWzx, Thanks for reaching out to us on the Seller Forums. Did you still need some help figuring out why you are receiving error code 5461?

If you have a Selling Partner Support case ID, I can begin investigating the issue more thoroughly. In the meantime I also have a few resources to help troubleshoot the issue below:

Please follow up with us and let us know how we can help. Have a wonderful weekend! Cheers, Cooper_Amazon

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