KYC, no reply over 10 days now

Seller central and amazon payment account was activated and i also listed products, sent inventory to amazon warehouse then received an email to remove my inventory from amazon warehouses without any prior notification or email.

Now account has been in verification and i am not getting any update on it already emailed many times on KYC email but received no response.

Started case but no one there is able to help all they advise is to wait here is case id 9822220442 for your reference.

Please assist and help me here. @Simon_Amazon @Spencer_Amazon