Missing reviews
Hello
Has anyone experienced missing reviews on their products?
I think our listings have somehow been sabotaged.
For example; one listing had 600+ reviews over 6 years, but ALL reviews for 2019 and 2020 have been deleted. Leaving just over 300 reviews and the overall product rating dropping from 4.3 to 3.7.
Another product had 100+ reviews over two years, but now has 80+ global ratings and only TWO actual reviews.
This is across multiple products. Really weird, never seen anything like this before.
9 replies
Seller_skKjD1EelqjA7
Another product which had about 130 reviews over two years, now has just ONE review displayed and 75 global ratings.
ONE review and the others gone ??
Seller_1FSH1Rh7g6X1q
I’ve just noticed the same thing over 500 reviews dissapeared onvernight!!! Did you contact seller central about it?
Seller_HbtEgJLFVZHWb
Exactly the same happened a few years ago.
Then after a while they all came back suddenly too.
I think they’ll come back.
What I’d like to know is this: when you have a SUSPECTED policy violation based on someone you know (or related account) having maybe written a review for you: do they automatically remove these?
Or do they expect you to find which one they mean, and remove it yourself?