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Amazon FBA EUK 5 Receiving Delays?
Two shipments showing as delivered over a week ago but not changed to "received" not had this before. Have delivered same ASINS several times with no issues. All Amazon approved carrier. Is it a post prime day delay I wonder. Anyone else having issues with EUK 5?
14 replies
Seller_6MDVPucA74DCK
So the first shipment is now moved to receiving after 10 days thankfully.
Seller_yitfUqJ4vRFtu
hi i came to the forums to check the same thing about EUK5 aswell, 3 boxes of mine got delivered on the 25th and still not checked in or receiving... hopefully its just a backlog or something, hoping there not gone missing
Simon_Amazon
Hello @Seller_6MDVPucA74DCK,
Here Simon from Amazon, happy to try to help.
Would you mind sharing the Shipment ID?
Please note that: "For small parcel shipments, it can take up to four days for your shipment to move to Checked-in status from your scheduled delivery date. For LTL and FTL shipments, it can take up to 10 days. During peak times, it may take longer. It’s unable to manually change the shipment status, as it is automatically updated to Checked in status following up the fulfilment centre dock-receiving process."
Best,
Simon
Seller_wVTldwuUbPerX
Im also experiencing the same with a shipment that was delivered on 24th July and still not checked in and upon checking at the same location as you too, EUK5
Seller_6MDVPucA74DCK
Update: I have raised a ticket to Amazon and have now been asked to provide proof of ownership for the second package so it can be investigated.
I have sent the documents as requested and proof of delivery.
Lets see.
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