Our US/Canada account was deactivated due to some flag in Germany requresting that we needed a utility bill and business registration submitted. We have tried every variation of this (even paying to get these documents translated/notarized into the appropriate language and forms); however, despite resubmitting each day we keep getting rejected and the same form factor response. Now we can't call help as there is no language option.

Is there a way to remove Germany without it being reinstated?

Any other suggestions if anyone has experienced same issue and what they sumbitted to get it approved?

Thanks!