Our US/Canada account was deactivated due to some flag in Germany requresting that we needed a utility bill and business registration submitted. We have tried every variation of this (even paying to get these documents translated/notarized into the appropriate language and forms); however, despite resubmitting each day we keep getting rejected and the same form factor response. Now we can't call help as there is no language option.
Is there a way to remove Germany without it being reinstated?
Any other suggestions if anyone has experienced same issue and what they sumbitted to get it approved?
Thanks!
Hello. We are having the exact same issue. they keep asking for documents from india, but we are in the usa.