Deactivated in Germany, but we don't sell in Germany
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Seller_uXJ1tcOhVeksq

Deactivated in Germany, but we don't sell in Germany

Our US/Canada account was deactivated due to some flag in Germany requresting that we needed a utility bill and business registration submitted. We have tried every variation of this (even paying to get these documents translated/notarized into the appropriate language and forms); however, despite resubmitting each day we keep getting rejected and the same form factor response. Now we can't call help as there is no language option.

Is there a way to remove Germany without it being reinstated?

Any other suggestions if anyone has experienced same issue and what they sumbitted to get it approved?

Thanks!

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Tags:Account Health, Deactivated
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Seller_EiSY17QtYJwWa

Hello. We are having the exact same issue. they keep asking for documents from india, but we are in the usa.

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