Step 1b Amazon Recommended Packing Method - ERROR This item must be removed
I am working on an FBA Shipment and I am trying to comply with the Amazon Recommended Packing method in order to receive a £43 fulfilment discount. However, whenever I click Confirm and Continue in step 1b, I receive the following error message:
1 Error - This item must be removed.
It does not in any way specify which item must be removed, nor does it give me a clue as to what the error is. If I select Standard Packing Method, this error disappears. This is really frustrating, as I've done the work to separate out the individual pack groups. I went through the same process last week for a shipment to save around £34 only to receive a different error message at step 1b saying:
Error: Something has gone wrong. Try refreshing the page. If that does not work, please delete the workflow and create a new one.
Last time, after refreshing, deleting, and starting over multiple times, I just had to give up and send my shipment via Standard Packing Method and lose out on my discount. Can anyone help me to resolve this problem? I would like to be able to use the Amazon Recommended Packing Method, but I have not yet been able to successfully send a shipment using this workflow.
@Maja_Amazon @Julia_Amazon @Winston_Amazon @Ash_CAM @Sarah_CAM
Step 1b Amazon Recommended Packing Method - ERROR This item must be removed
I am working on an FBA Shipment and I am trying to comply with the Amazon Recommended Packing method in order to receive a £43 fulfilment discount. However, whenever I click Confirm and Continue in step 1b, I receive the following error message:
1 Error - This item must be removed.
It does not in any way specify which item must be removed, nor does it give me a clue as to what the error is. If I select Standard Packing Method, this error disappears. This is really frustrating, as I've done the work to separate out the individual pack groups. I went through the same process last week for a shipment to save around £34 only to receive a different error message at step 1b saying:
Error: Something has gone wrong. Try refreshing the page. If that does not work, please delete the workflow and create a new one.
Last time, after refreshing, deleting, and starting over multiple times, I just had to give up and send my shipment via Standard Packing Method and lose out on my discount. Can anyone help me to resolve this problem? I would like to be able to use the Amazon Recommended Packing Method, but I have not yet been able to successfully send a shipment using this workflow.
@Maja_Amazon @Julia_Amazon @Winston_Amazon @Ash_CAM @Sarah_CAM
10 replies
Spencer_Amazon
Hello @Seller_l0Mk91c5HUQHj,
I am Spencer with Amazon.
Do you have a case ID to share so I can look into it?
Regards, Spencer
Seller_JeSBYj1XH8qlB
I am having the exact same issue. I have tried everything - refreshing workflows, creating new ones, using multiple browsers, clearing cookies, tried using different computers. I have also tried sending in the same shipment but instead of sending e.g. 120 skus just sending 20 skus but split into 6 different shipments using amazon recommended packing method for each and it works but not when i do all 120 together so i know it is not a sku issue. It seems to be on larger shipments but no one seems to be able to help
I keep getting told to refresh or try creating new workflows but no one is trying to get to the bottom of it or fix anything. Please can anyone help?
Step 1b Amazon Recommended Packing Method - ERROR This item must be removed
I am working on an FBA Shipment and I am trying to comply with the Amazon Recommended Packing method in order to receive a £43 fulfilment discount. However, whenever I click Confirm and Continue in step 1b, I receive the following error message:
1 Error - This item must be removed.
It does not in any way specify which item must be removed, nor does it give me a clue as to what the error is. If I select Standard Packing Method, this error disappears. This is really frustrating, as I've done the work to separate out the individual pack groups. I went through the same process last week for a shipment to save around £34 only to receive a different error message at step 1b saying:
Error: Something has gone wrong. Try refreshing the page. If that does not work, please delete the workflow and create a new one.
Last time, after refreshing, deleting, and starting over multiple times, I just had to give up and send my shipment via Standard Packing Method and lose out on my discount. Can anyone help me to resolve this problem? I would like to be able to use the Amazon Recommended Packing Method, but I have not yet been able to successfully send a shipment using this workflow.
@Maja_Amazon @Julia_Amazon @Winston_Amazon @Ash_CAM @Sarah_CAM
Step 1b Amazon Recommended Packing Method - ERROR This item must be removed
I am working on an FBA Shipment and I am trying to comply with the Amazon Recommended Packing method in order to receive a £43 fulfilment discount. However, whenever I click Confirm and Continue in step 1b, I receive the following error message:
1 Error - This item must be removed.
It does not in any way specify which item must be removed, nor does it give me a clue as to what the error is. If I select Standard Packing Method, this error disappears. This is really frustrating, as I've done the work to separate out the individual pack groups. I went through the same process last week for a shipment to save around £34 only to receive a different error message at step 1b saying:
Error: Something has gone wrong. Try refreshing the page. If that does not work, please delete the workflow and create a new one.
Last time, after refreshing, deleting, and starting over multiple times, I just had to give up and send my shipment via Standard Packing Method and lose out on my discount. Can anyone help me to resolve this problem? I would like to be able to use the Amazon Recommended Packing Method, but I have not yet been able to successfully send a shipment using this workflow.
@Maja_Amazon @Julia_Amazon @Winston_Amazon @Ash_CAM @Sarah_CAM
Step 1b Amazon Recommended Packing Method - ERROR This item must be removed
I am working on an FBA Shipment and I am trying to comply with the Amazon Recommended Packing method in order to receive a £43 fulfilment discount. However, whenever I click Confirm and Continue in step 1b, I receive the following error message:
1 Error - This item must be removed.
It does not in any way specify which item must be removed, nor does it give me a clue as to what the error is. If I select Standard Packing Method, this error disappears. This is really frustrating, as I've done the work to separate out the individual pack groups. I went through the same process last week for a shipment to save around £34 only to receive a different error message at step 1b saying:
Error: Something has gone wrong. Try refreshing the page. If that does not work, please delete the workflow and create a new one.
Last time, after refreshing, deleting, and starting over multiple times, I just had to give up and send my shipment via Standard Packing Method and lose out on my discount. Can anyone help me to resolve this problem? I would like to be able to use the Amazon Recommended Packing Method, but I have not yet been able to successfully send a shipment using this workflow.
@Maja_Amazon @Julia_Amazon @Winston_Amazon @Ash_CAM @Sarah_CAM
10 replies
10 replies
Spencer_Amazon
Hello @Seller_l0Mk91c5HUQHj,
I am Spencer with Amazon.
Do you have a case ID to share so I can look into it?
Regards, Spencer
Seller_JeSBYj1XH8qlB
I am having the exact same issue. I have tried everything - refreshing workflows, creating new ones, using multiple browsers, clearing cookies, tried using different computers. I have also tried sending in the same shipment but instead of sending e.g. 120 skus just sending 20 skus but split into 6 different shipments using amazon recommended packing method for each and it works but not when i do all 120 together so i know it is not a sku issue. It seems to be on larger shipments but no one seems to be able to help
I keep getting told to refresh or try creating new workflows but no one is trying to get to the bottom of it or fix anything. Please can anyone help?
Spencer_Amazon
Hello @Seller_l0Mk91c5HUQHj,
I am Spencer with Amazon.
Do you have a case ID to share so I can look into it?
Regards, Spencer
Spencer_Amazon
Hello @Seller_l0Mk91c5HUQHj,
I am Spencer with Amazon.
Do you have a case ID to share so I can look into it?
Regards, Spencer
Seller_JeSBYj1XH8qlB
I am having the exact same issue. I have tried everything - refreshing workflows, creating new ones, using multiple browsers, clearing cookies, tried using different computers. I have also tried sending in the same shipment but instead of sending e.g. 120 skus just sending 20 skus but split into 6 different shipments using amazon recommended packing method for each and it works but not when i do all 120 together so i know it is not a sku issue. It seems to be on larger shipments but no one seems to be able to help
I keep getting told to refresh or try creating new workflows but no one is trying to get to the bottom of it or fix anything. Please can anyone help?
Seller_JeSBYj1XH8qlB
I am having the exact same issue. I have tried everything - refreshing workflows, creating new ones, using multiple browsers, clearing cookies, tried using different computers. I have also tried sending in the same shipment but instead of sending e.g. 120 skus just sending 20 skus but split into 6 different shipments using amazon recommended packing method for each and it works but not when i do all 120 together so i know it is not a sku issue. It seems to be on larger shipments but no one seems to be able to help
I keep getting told to refresh or try creating new workflows but no one is trying to get to the bottom of it or fix anything. Please can anyone help?
