Heads up people: Product Policy Compliance

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
Country changed
user profile
Seller_ZOZTdubuqFBLp

Heads up people: Product Policy Compliance

Without getting into the fine detail I have had a concern regarding my Account Health Rating for a short while.

Whilst everything looks fine there has been a slow reduction....never increase in my Account Health Rating. Still well above the required 250 mark however it was bugging me to understand why I was only every seeing a decrease.

Heres the answer and it may help one or two others out there.

I have known about a Product Policy Compliance default on a few of my listings. They are listing that are long term out of stock and most importantly the

Account Health Rating Impact very clearly said...NO IMPACT....see image attached.... so I did not address them.

Well it turns out that in fact there is an impact and its a negative impact. As you may expect the Amazon agent had no answer for the obvious question " why does it say NO IMPACT if there is an impact.

Tough lesson to learn!! I have fixed the listings and now expect to see a possitive change.

img
45 views
5 replies
Tags:Account Health
00
Reply
5 replies
user profile
Seller_ZVAz3d5lZuGid

"...well above the required 250 mark".

It is actually 200, not 250, and mine has never been above that, and never will be as I am a low volume seller.

00
user profile
Seller_ZJhFeE3tNKzfh

Don't forget the account healt score is also tied to sales over the last 6 months - so if you've seen a reduction in sales, you'll also see a reduction in the AHS.

20
Follow this discussion to be notified of new activity