Return accepted by Amazon after 5 months of usage

Can someone please provide the email address of the president of Amazon India. I need to connect with him to understand why was an order which was placed in August 2024 accepted for a return in February 2025?? Why does Amazon make a policy for return and break its own policy for their own convenience at the cost of the sellers??

Can someone please provide the email address of the president of Amazon India. I need to connect with him to understand why was an order which was placed in August 2024 accepted for a return in February 2025?? Why does Amazon make a policy for return and break its own policy for their own convenience at the cost of the sellers??

Hello! @SI_ImagesThis is Roberto. I am sorry you were impacted by this, have you reported this with our Support team? Do you have more details about the order ID that was part of this return?Let me know if you need further support. Regards,

Return accepted by Amazon after 5 months of usage

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Roberto_Amazon