Problems creating inventory?

Hi there,

New seller here so be gentle.

Trying to list an item that exists on amazon. It’s in a restricted category but we’ve done all the authorisation and have permission to sell.

So, I go to add new product, enter ASIN to make sure I have the right product. CLick sell this product.

Takes me to the offers page. I enter the details it’s asking for.

I’ve tried entering my own SKU and even leaving it blank for Amazon to create one.

Then I get to Choose Barcode Type page where it’s showing the product with my Merchant SKU. ONly option here is to click Save and Continue. I don’t want to tick “Mark for Removal” do I?

It then takes me straight to the Send to Amazon page.

Product is showing with the SKU I created and ASIN etc etc. Say’s there’s an error with the Packing details. When I click on edit or even create packing details I get the error:

“The SKU for this item is unknown or cannot be found.”

[If you have resolved all errors, please save your updated packing template.](javascript:void(0)

And this is where I then get stuck. It’s been like this for 2 days now. No matter what product I try to add, I’ve tried like 5 now.

I’ve given it time like I’ve read on here,

I’ve tried different browsers

I’ve tried wearing different socks on different feet!

I’ve even tried added a product and saying that we will fulfil the orders then hoping to change toe FBA later.

Nada! There’s nothing showing in my inventory, nor can I get past that page!

Tried raising a log and they just send me links to the guides etc etc.

Heeeeeeeeeeeeeeeelp!

I’m getting very frustrated,

Cheers,

Drew