Hi everyone
Following on from Amazon following the 2021 EU VAT on e-Commerce (EU VOEC) Legislation, they deducted the VAT from our account for sales dating back to July 2021 (even though we had correctly paid this to the relevant tax authorities).
We are a registered GmbH business, although we could not meet all of Amazon's documentation requests to prove the business was operated within the EU.
Has anyone successfully managed to get this VAT money back off Amazon on the basis that it has already been correctly paid to the tax authorities?
No tax authority is willing to refund this amount to us, and instead say that we are registered as a GmbH business and therefore Amazon should not be collecting this VAT.
We have tried countless times to email every Amazon email address we have and no one really understands the issue. Seller Support are of no help either.
