Hello,

I've recently had a couple of negative customer reviews because the buyer thought the product was a different material to what it actually was.

Unfortunately it seems Amazon have completely overridden what I've contributed on the listing and gone in with their own thing. These are our own brand and until a couple of weeks ago, they were happy to accept what we had contributed.

This is just completely ruining listings as we are getting unnecessary 1* reviews and there's nothing we can do about it.

Can a moderator look into this please? Or does anyone know of a way to get these removed?

Thank you! :)