Compliance for food supplement
Hi
I have a compliance request to “upload images of the full label on the detail page”. Does anybody know what does “full label” mean?
The message from Amazon.
During our review, we determined that the documents you provided meet the criteria for authorization for Food Supplements.
However, we have noticed that the ASIN you have provided does not display images of the full label on the detail page.
8 replies
Seller_7VbclcPFFRTnc
Quite self explanatory
A photo of the entire label on the bottle
Seller_tjDVetdYrMf9T
OK. A real photo? Or it could be a computer generated photo?
Seller_tjDVetdYrMf9T
Ok, thanks. It just seemed a bit strange to me that the internal team asked me to upload a real photo to the detail page. That is the very first time I’m experiencing it.
Seller_tjDVetdYrMf9T
Well I understand but I just tried to send the image directly to them, to the case or appeal. It just looked strange that they need that image to be particulary on the detail page visible to the customers. But anyway I have uploaded it to the detail page and wating for resolution. Will write the results here. Thanks mate!
Seller_tjDVetdYrMf9T
They have accepted the real images of the full label. Thanks
Seller_pTdEGyy3RCJTn
Hi @SPB_Realty ,
I can understand that your concern is regarding uploading images.
Please go through the policy of Amazon to understand the fact and the polices given in the below link would be helpful:
https://sellercentral-europe.amazon.com/help/hub/reference/G1881
For any kind of further assistance, you may contact Seller Support team by clicking on help option in the seller central, and you may use the link given below.
https://sellercentral-europe.amazon.com/help/hub/support/browse-GB-your_account-other_account_issues
Thanks for reaching out to us.
Regards,
Danii
