I have recently been successfully added as a secondary user to a Seller Account. The primary user has granted me all permissions, but I still can’t add products or contact customer service for example.
Is this because my account is still being verified? I can’t find any proof of this.
verification is currently taking several weeks
Hello! @Seller_ABIZRK0s1XiYn
This is Roberto. Thank you for using the forums, I am sorry you are facing issues with this, I know you posted this a while, but I wanted to follow up and ask if you are still facing this issue.
Have you tried using this link to contact our Seller Support team? If you have, feel free to share the case ID.
Regards,