Hello,

All my funds are in reserve at the account level for a long time.

On May 4, I submitted a case ID 15220546871 but received no response.

Despite the fact that new orders generate income, all funds continue to be kept in reserve.

Please help me solve this problem.

Can you please help me with an issue I have with the account reserve level? All the funds are held as "Account reserve level", I opened Multiple cases and talked to multiple representatives and still nothing but

Cases#: 16615628241, 16613453671, 16613014291

Beside the funds being held under account level reserve, my debit card was removed from "deposit methods" and I am receiving an error every time I try to add it again, that all appeared after accepting a loan from Parafin. So I am not sure if they are all related.

@Seller_4GjtS9k0cnHHv @Seller_F4AbbFj6ovBk3 @Seller_1KYLYkgAlu4xX @Seller_aEROSwwdnzGiU

Hello @Seller_4GjtS9k0cnHHv @Seller_F4AbbFj6ovBk3 @Seller_1KYLYkgAlu4xX @Seller_aEROSwwdnzGiU @Seller_OOVUXZLmb2UEH @Seller_PIHyltK09pbl3 @Seller_aEROSwwdnzGiU @Seller_pmPMHSY5A35rL @Seller_fXQIQzsolCXuL @Seller_GEZPMc4CeQfh6 @Seller_l7Jtck9jxnEA0

All of my funds are in account level reserve and there has been no email on why is that happening. I did contact seller support for times, but there has been no resolution. I opened case ID ID 15198863191 but only transferred, and there is no response from amazon yet.

Despite new orders generating income, all funds continue to be held in account level reserve, resulting in a consistently zero net proceeds balance.

My account got checked by account health team and seller support team and there has been no issue with the account. Everything is normal with the account. Please resolve my issue at the earliest.