Claim received related to a property damage or personal injury issue

This type of insanity is why we are required to have liability insurance.

Did you include specific instructions that they should NOT eat it as it could cause bowel blockages? /S

I'm still waiting for a claim to show up that the 'buyer' was allergic to the packing tape that I use to close boxes.

If they do pursue anything (which I doubt) I'm pretty sure there is a clause in the frivolous lawsuits information that THEY have to pay all costs plus additional damages (but I haven't looked in a few years).

You are being Scammed!!!

wait till you are served with a lawsuit and then have you insurance company reply back to them save all communication and pictures etc.

I had a similar issue a few years ago. Customer contacted me that the item arrived damaged, I asked for pictures and never heard back. A year later I got served with a lawsuit making vague claims that when she opened the product it splashed all over her and burned her skin. She claimed she was a model and it has destroyed her career.

The product was a jeweler cleaner and can not cause skin burns it a mild biodegradable soap. The woman went to 4 ER hospitals trying to get the Doctor to say it was my product that caused the burns. In fact the doctor at the 4th Er hospital noted this. When my insurance company investigated her they found pictures of her with similar burns and other mutilation she was into. Her attorney refused to release pictures for the product and the burns until we provided them with a copy of the insurance policy. My insurance company new this was a money grab. after providing the insurance policy we got the pictures and notice the product has never been opened it still had the plastic seal around the cap.