Urgent Help Needed: Account Deactivation Due to VAT Documents
I've been selling on Amazon since November 2022, I never had any Amazon Policy and my account Health is Excellent. Around Two months ago Amazon required documents for the UK establishment. I have provided all the documents and in the start when I created this account I was living in Dubai. Shortly I moved to the UK and started living with my brother. I was using my credit card here and I opened my bank account in Sept 2023, because I didn't need it early. I have submitted my driving licence and bank statements, company utility bill, and Company payee letter. Similarly, I submitted the driving license and bank statement of the current director. They accepted those documents after that they required documents between November 2022 and April 2023. I have submitted my UAE credit card statements because I don't have any other documents for that duration. They are unable to verify those documents, I accept it and I'm willing to pay my VAT for that duration. But now Amazon has deactivated my account, I want to reactivate it so I mailed to KYC, You can deduct my VAT and reactivate my account Even I'm living in the UK, but they are sending me the same email "We have reviewed your information and we decided you are not allowed to sell in Amazon" I invested my two years in it and good investment. I always follow the amazon policies.
I have around 1600 units of inventory in the Amazon warehouse and £5000 in balance.
"Please help me to sort out this issue I want to reactivate my account"