Error message when clicking on "Accept charges and confirm shipping"

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Seller_i3ClEegn0hM8C

Error message when clicking on "Accept charges and confirm shipping"

Hi everyone,

I'm trying to book a sea shipment via AGL (from China/Shenzhen to US), but when I click on

img

get an error message saying: 'An error occured. Please try again'. I tried several times and made sure all the information are there. I cleared cache and cookies, restarted the computer but still getting this error (here attached)

All suggestions are very welcome.

Thanks a lot!

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3 replies
Tags:Inventory
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3 replies
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TaylorR_Amazon

Hello @Seller_i3ClEegn0hM8C, have you tried a different browser? If so, I recommending opening a case with Seller Support to troubleshoot.

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Seller_NdWdY1IGmECXD

Hello @Seller_i3ClEegn0hM8C

Did you manage to fix the issue? I've been having the same problem, I tried everything I could and nothing works

Your response is appreciated

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