disbursements on hold

hi, my disbursements were put on hold to verify my VAT status on the 11th June

i haven't recieved a disbursement since and they are sill on hold,

however when i call amazon they confirm i have submitted all the correct information and its been verified but still my disbursements are on hold

this is affecting my business hugely and i would appreciate help with the matter

thanks

@Sarah_Amzn