[Alert] Important information about your Selling on Amazon payment account
I have submitted and emailed even MD as well with ID and multiple proof of address but keep getting the reply below within 40-60 minutes. Does anyone have any better solution. Any advise please?
Thank you
Hello,
We reviewed your account and the information that you provided, and we have decided that you may not open a Selling on Amazon account.
We leveraged a combination of automated means and expert human review to identify this issue and make this decision.
Why is this happening?
You cannot sell on as your account has not met our requirements or aligned with the Amazon Services Europe Business Solutions Agreement that you agreed to. To learn more, go to "Changes to the Amazon Services Europe Business Solutions Agreement":
https://sellercentral-europe.amazon.com/help/hub/reference/G201476470#hh-help-page-header-7
The Amazon Payments team
3 replies
Seller_ZVAz3d5lZuGid
There is obviously something in your documents that Amazon cannot verify - did you go to the page that they have linked there regarding the 'Changes to the ..........Agreement' ? As it is from the 'payments team' it is likely to be something to do with your bank info. - does the address in your personal ID match that on your bank account ?
