Buy Shipping in bulk Not working
buy shipping in bulk not working since morning, need Moderations URGENT support.
0 replies
Seller_YLmMagQ82pRrq
Like many others have opened a case with the seller support. I told them I have used the system for years and sent screen shots of the on screen messages they seemed unable to understand the issue.
Seller_mL9yVKmHqeqWi
did you get this resoved? mine has started doing the ame
Seller_nyEB00Ce9xSJd
We facing same since yesterday, not any improvement
Same with other sellers not a good response from support.
If anyone has made any progress than please update
Does anyone know hot to tag AMAZON support members? or are they monitoring this?
Seller_6XC37uZxH2MO5
Are there any updates , we are having the same issue. Very frustrating and Seller Support are not any help! I
Seller_CSxN1bg4ROMv0
Same issue here on the work laptop but not on the home laptop.
QZ Tray not installed on home laptop because I dont have a printer at home.
Seller_9q2g5FJGs1LMf
I have just uninstalled the QZ tray and is now working again.
Seller_MJTFXR5AiiE2K
I contacted QZ Tray and received the following response:Hi,
We seem to be getting a lot of reports of QZ Tray causing issues with Amazon UK. Here's one from our mailing list:
Link removed
Note that all support issues for QZ Tray must first go through Amazon UK support. This one seems to have enough people complaining that we'll need to email them to see what they changed that broke things.
{personal data removed, moderator edit}
Owner, QZ Industries, LLC
Seller_gqP3LQPw6KysS
Not working for us either. Having to ship invidually. VERY VERY time consuming!
Have another problem now, orders won't load properly. I'll create a separate thread for the mods to see..
Seller_3ZidP0KdESNy5
Not been able to get bulk Buy Shipping working all week. Pain in the rear !
Seller_kgz2efG2xy6fb
buy shipping still not working loads 10 orders and no carrier to select reported it twice but no joy
Seller_MJTFXR5AiiE2K
QZ Tray have now emailed their point of contact at Amazon to try and escalate this issue.
Let's hope their POC is more competent than Seller support.
Seller_IWK4g9qFkcf5C
Solution:
Before the problem is resolved,
Please Uninstall or exit the QZ tray, and then you will be able to use buy-shipping in bulk.
Seller_AISbb4oU4C6bK
same issue bulk shipping not worked all week, still having to do one by one
Seller_iSaQ1YZLh9y3p
Finally, got it fixed. Uninstall QZ Tray. Restart pc. Reinstall. Then exit on the QZ tray icon. Weird that you have exit before it worked.
Seller_03yJMxJdu7m1S
I still have the same issue, Seller Support just try and wriggle out of doing any kind of troubleshooting by closing the case every time I process the orders that I provide in the screenshot, stating that orders have now been processed so issue must be resolved. What a joke Amazon.
Seller_66AadH9Tudx1d
Hi, has anyone had any luck regarding this , as we have now been having this issue for a week
Seller_YVcLr86VGVN0T
6 days now and everytime I message Amazon told it is passed to internal support, really poor help.
