Identity verification link is not working

Hello

I received a message from Amazon regarding my joining a link to verify my identity, and when I click on the link, this message appears:

“We apologize for the inconvenience. It seems you may not be eligible to participate in the virtual identity verification at this time.

Please check the latest performance notification to confirm you have the correct link to the video verification

https://sellercentral.amazon.com/mario/ipi/IPISellerVerificationService/global/node/verificationRequired/render

Please try refreshing your browser page or clearing your browser cache and cookies before clicking on the link to see if that resolves the problem.If the issue persists, please contact Amazon Seller Support with any error messages you see so we can assist with your request. "

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