A few days ago, I attempted to close my seller account, and I successfully deactivated my store in the UAE. However, I noticed that there were multiple countries listed under my account, and I mistakenly clicked on some of them, thinking it would help me deactivate those stores one by one. Unfortunately, it seems that I inadvertently created new stores in several European marketplaces, including the UK, which now prevents me from deactivating my account.
When I attempted to close these newly registered stores, I was unable to find an option to deactivate them. Furthermore, the following day, I received a notification requesting that I complete KYC verification in order to proceed with account closure. I tried to submit my identification documents, but my attempts have not been successful, and I’m unsure how to proceed.
I urgently need assistance in deactivating my account. Could you please help me complete the closure of my seller account, including the newly registered stores that I did not intend to create?
Thank you for your time and support. I look forward to your guidance on resolving this issue.
