Do Your Own End Of Day Receipt for UPS for Send To Amazon Shipments
The matter of packages not being scanned is a touchy one- something to do with the agreement between UPS and Amazon, but I was told in writing by UPS you can do your own end of day receipt for the driver to sign and date. This way, we were told in writing, if a box vanishes into the unknown, you have a receipt signed by UPS and it's as good as a scan for claims. We're starting this tomorrow. This is good because you can't just have people walking out of your warehouse with no accountability or receipt or scan.
18 replies
Seller_OvL8C4BJWiuS9
Not sure Amazon would accept that as proof of acceptance. You are only handing it over to a driver and they don't scan anything?
Seller_DdmPiA1p1S2Wu
End of Day sheet scan is not sufficient for Amazon when it comes to covering you for an INR A-Z Claim. Unless the package also gets a physical scan no later than the ship by date, even if the driver scanned an End of Day sheet, you won't be protected against INR A-Z claims. For this reason, I don't bother with End of Day sheets, I insist that every package be individually scanned.
Topher_Amazon
Appreciate both replies and perspectives shared with OP above; thank you both!
Seller_R2dP7Hunjcdj0
Whether or not you were told this (in writing) from anyone at UPS is irrelevant, as you are discussing Amazon's application of their OWN Policy.
This MAY be true for the purpose of making a Claim with UPS itself for reimbursement of a "Lost" package, but it means nothing as far as Amazon Policy Protection is concerned.
Plainly stated, and without fear of contradiction, in order to be protected by the Amazon A-Z Claim INR Policy, the package ITSELF MUST be physically scanned into the carrier's possession BEFORE the close of the "Ship-By" date as scheduled by Amazon.
"Scan-Sheets", "Self-Serve Kiosks", and "Drop-Boxes" have been definitely established as NOT accepted forms of "Proof" of the valid transfer from the Seller to the Carrier.
I believe what you are posting about would be considered a "Scan-Sheet", and is not accepted by Amazon for the purpose of INR Claim Protection.
There are NO exceptions to this Policy, so be advised what the consequences WILL be IF you follow your own posted advice on your Amazon shipped orders.
And to newer Sellers, be warned.
Seller_wnc1pjYEF5ZqF
True, but what about "Dropped Off UPS Store by Customer" scan for Buy Shipping protection? This is different than a scan sheet or self-service kiosk. No one has been able to give clear guidance regarding that scan.

Seller_wnc1pjYEF5ZqF
Good for claims with UPS, but not with Amazon.
Seller_R2dP7Hunjcdj0
Because Amazon is it's OWN playground, and Amazon sets the Rules of the Road here.
Yes, they absolutely did. They made it abundantly clear that ONLY the first physical scan of the package by the Carrier.
And I am certain the resolution of your camera is such that it can read the UPS Tracking Numbers for every box on the list, right?
Don't bother responding, as the answer is "No, it does not".
I am not sure where you get this info, but it does not conform with the Amazon Policy. There is a HUGE difference between UPS Policy and Amazon Policy.
No one is forcing you to stay within Policy Parameters, it is your choice, but be aware that you are NOT protected UNLESS you are within Policy Parameters.
Furthermore, in OUR experience, ever since U-PIC stopped insuring UPS shipments, we have found it impossible to file a Damage Claim with UPS anymore, as UPS does not recognize the Seller as the Shipper of record when the Seller purchased postage using Amazon Buy Shipping, whether the package shipped on-time or not.
Seller_6memWKT6v1kJ8
This will also not work for a UPS claim regardless of what they told you. If your scan sheet says 100 packages and they do not make it to an actual scanning point you are not covered. They are not trusting that all 100 packages were there in the first place.
Seller_wnc1pjYEF5ZqF
While we hope this is the case in theory, but has anyone actually put it to practice? Amazon is constantly looking for ways to get out of their Buy Shipping coverage obligations.
The "Dropped Off UPS Store by Customer" type of Acceptance scan you display is ABSOLUTELY accepted by Amazon as Valid Proof of Transfer of possession from the Seller to the Buyer.
When you drop-off the package at the UPS Store the UPS website displays: "Dropped Off UPS Store by Customer", and when the actual UPS driver scans the package at pickup, the UPS website then displays the "We have your package" message.
Since the Seller has NO control over when the UPS driver would pick-up that day's packages from that particular UPS Store, the "Dropped Off UPS Store by Customer" scan would absolutely suffice when defending or appealing the A-Z Claim for INR as proof of valid transfer from you to the Carrier.
Seller_p4aHGJV2iziFh
Better than that. Don't use UPS anymore. They have a contract with Amazon to take money from you, without notification, for almost any reason. UPS is no longer an honorable company.