Listing is not being updated
Hi guys. I need some help. I have been making changes to my listing, changing titles , bullet points and product descriptions. The issue I am having is that I make the changes on seller central and wait 24 hours but the changes are not being shown on the actual listing on amazon website. I done this repeatedly a few times but still didn’t work. Then I made the changes through a flat file and it says successful but still changes aren’t being shown on the listing. I have called seller support numerous times and they do it manually on their end or they tell me to just go back and change it again through seller central. This is happening on almost all of my listings, I change something and it is not showing the change on the listing. I don’t want to call Amazon all the time to change these things because it simply wastes time. No error comes up when I am changing the details. Has anyone else faced an issue like this? Can anyone help with this?. Thanks.
17 replies
Seller_WseB32EBb785w
OK - Are any of your listings your own brand(s) ?
Seller_WseB32EBb785w
OK re the ASIN’s you are trying to update - If you have ever had a previous version of the SKU (this is common on Amazon, as at times, initially you have to sticker the items, but later get an invite from Amazon to go stickerless), as in these instances, you have to apply the updates to both ASIN’s of the same sku, for them to work. Also, if theyre going to work, they do so quickly - Amazon tell you to wait 24 hours, but that never works out
Seller_0lQP368tpx7Wc
This post could have been written by me. I have been struggling to get one, yes one word changed in one of my product titles and I have been going there and back now with seller support for over a month. The word is vital to the success of the product. I am pulling my hair out and getting nowhere, I have done everything they have asked me to do. They have told me they are updating from their end and I should wait 48 hours and this has happened 4 times and still no change.
Oh and by the way, I am brand registered and it makes no difference.
I am really hoping that someone can come up with a solution.
Seller_I4fb52gPZubYw
@Maja_Amazon @Julia_Amazon @Winston_Amazon can any of you guys help with this?
Seller_Fj5A47USum2UY
I have listed several items today and they have all gone to inactive - after 3 hours none have gone active so I have deleted them hoping this is yet another Amazon glitch and not my account
