My competitor reported my listing and amazon deactivated my listing. I have my own design patent and I sent my design patent certificate to amazon twice and I receive bot reply "We received your submission but do not have enough information to reactivate your listing at this time"

Can someone help? How can I get my listing reactivated?

Complaint id: 10660578952

My competitor reported my listing and reactivated by using her design patent. The thing is I have my own design patent and I sent my design patent certificate to amazon twice and I receive bot reply "We received your submission but do not have enough information to reactivate your listing at this time"

Anyone went through this? How can I get my listing reactivated?

Does anyone know how broad of a spectrum of products does a UK Design Right cover? it seems Amazon support doesn't even know the answer to this.

For example if you registered a design right for a cat shaped plate, could you only hold authority over all cat shaped plates, or could you claim against any plates of any kind? If the latter is true then there should be ZERO other products in the category my product is in, the design right holder who has claimed against me should be the ONLY listing on offer!!

A sincere thank you in advance to anyone who is able to offer any help. Been two weeks since my listing was removed and so far Amazon has not been any help. It is very depressing.