Dietary Supplements Compliance team not Replying after Multiple follow Ups. Case ID#15597637941
My ASIN was Removed after Amazon Identified this as Related to "sexual enhancement, weight management, or sports nutrition/body building dietary supplements". and if Product belongs to this Category, then we have to get them tested via Labs as per Updated Policy of Dietary supplements.
However, this is Just a Probiotic which helps to Improve Gut Health and Digestion. Amazon asked to Provide Further detail of Product like packaging Images showing product label (all sides), product name, applicable facts panel, ingredients list, instructions for use, and any product warnings. I Provided them with all Information and now they aren't Replying in the Case. I tried to follow them Multiple times but no Reply.
This is again very Frustrating as I am Losing sales on my product as this was taken down 6 days ago without a Legit Reason. At least they have to Reply but seems like they don't care.
2 replies
Rose_Amazon
Hi @Supplements_Mart_4_u
Thanks for the post and case id. I will review your case and respond back to you on this post.
Thanks in advance for your patience.
Rose_Amazon