Account deactivated in case of section 3
Hi seller forums Specialists
I have new amazon account with the UK LTD details and also attached the registered brand in UK and now I attached the my Pakistani card that has Pakistani details then amazon send me notification I mentioned
Hello OSAMA INTERNATIONAL, Your Amazon seller account has been deactivated and your listings have been removed in accordance with section 3 of the Amazon Services Europe Business Solutions Agreement. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. Ship any open orders to avoid further impact to your account.
Why is this happening?
We have taken this measure because we need additional documentation to verify your identity. For more information on our requirements, review the Amazon Services Europe Business Solutions Agreement: https://sellercentral.amazon.co.uk/gp/help/201190440
How do I reactivate my account?
To reactivate your account, please confirm that there is a valid credit card on file and provide one of the following documents in PDF, PNG, JPEG, or GIF format. The documents must be legible, authentic, and unaltered and contain the required information. We do not accept screenshots. The name and address on the document must match the information entered in Seller Central.
– A business license if applicable
– A utility bill dated within the last 90 days for piped gas, natural gas, electricity, piped water, mobile phone, fixed-line phone, or internet service with name and address visible
34 replies
Seller_7VbclcPFFRTnc
yes thats standard
you’ll now need to send the documents they have asked for to start verification
the residential address of the director must be the Pakistani one too - not the UK company address
Seller_EHYOwAkoZV3Hb
To add to what @JillyB1 stated, @The_Little_Shop is also extremely patient and polite and always goes out of her way to help. Please do not take advantage of this.