XX new and used from... - offers not displaying
Apologies if there is already a thread on this but I can’t find one.
So, I take a look at a product page (books in my case) and click on the links that say something like “5 used from £5.00” and “10 new from £9.95” or whatever. Previously this took you to a new page where offers from all sellers are listed. However clicking it this morning seems to just open up a panel on the right-hand side of the page and in my case this isn’t even displaying properly, just a large blank white panel. I therefore have no way of looking at what offers are available and, more importantly, customers will not be able to see any of my offers.
Is anyone else getting the same thing or is it just me? I’m using Chrome and have only noticed this happening this morning.
11 replies
Seller_f5cnodyVjLD4S
With a UK address (top left) I see 7 results. With my French address when I click on 7 used I see 4 results (with Chrome.)
Jessica_Amazon_
Hi,
Thank you for your posts.
I’ve not been able to locate any reported technical issues within our systems.
I have checked 3 different browsers (Chrome, Firefox and Internet Explorer) as well as the Amazon app and the chrome browser on my mobile and have not encountered the issue you have shown in your screenshot.
When I click on 7 Used from £10.99 I see the same information as in the screenshot from @Blue_Eyed_Boy.
Have you checked that your browser is up to date?
Could it be possible that you have some software running that is preventing a new page from opening when you click on the link?
I apologise that I cannot provide any further suggestions.
Thanks,
Jessica
Seller_LXqX3yfW8irDb
I think it is sloppy untested programming that is the cause.
