My catalytic converters violating Title II of the Clean Air Act
My products have been detected as violating Title II of the Clean Air Act. However, catalytic converters can be sold normally on Amazon. You can see that many sellers are selling such products.
I have reviewed the relevant regulations of the Clean Air Act. Catalytic converters do not belong to the products that are intended to defeat, bypass or shut down emission control devices, and they are allowed to be sold normally on Amazon. Moreover, we have the EPA certification. I sent an email to contact the Amazon platform. They asked me to provide the CARB EO number of the products. But it is stated in the product description that the products are prohibited from being sold in California, our products will not be sold in California.
They also asked me to provide more product photos. I did as required, but it didn't work. I feel like I'm chatting with a robot by email. The relevant team doesn't seem to check the information I provided. I don't know what else I can do.
I hope that the Amazon sales support team can help me solve this problem.
18 replies
Cooper_Amazon
Good Morning @Seller_WQVSxwxjdgnoA,
I wanted to reach out to you as I have gone ahead and escalated the 3 cases you have filed with Selling Partner Support regarding the 4 ASINs that have been removed for violating Title II of the Clean Air Act.
The partner team will review the information shared and make their decision, however I cannot guarantee it will change from the previous outcomes you have heard. Until we hear back from them, I hope you have a fabulous rest of the week and take care. I will be in touch soon.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_WQVSxwxjdgnoA,
I wanted to reach out to you with good news that ASINs ending in WGVL, 8YRV, 6HT4 and RGHW are all in the process of being reinstated. Please note it may take anywhere from 24 to 48 hours for the listings to be completely active again on the website.
With that wonderful update, I hope you have a fantastic rest of your night! Hope to see you again on the forums soon. 😊
Cheers, Cooper_Amazon