Account Deactivated - ID Verification Failed - No Appeal Process

On July 2, 2025, I received a notice saying that I needed to provide ID verification to activate my Seller Account. I went through the process and uploaded my driver's license.

A few days later, I received an email saying that the ID was rejected because “the identity documents that you provided appear to be inauthentic or altered.” However, nothing about my driver’s license is "altered” or "inauthentic.” There was no other information provided.

When I go to my Account Health page there is an account deactivated notice and a button that says: "Submit New Information". However, that button doesn't allow me to do anything. It just says that they will review my request again. But they keep rejecting it.

I have called Account Health 3 times but they say they are unable to help me. I am stuck in a loop. No one is willing to give me a path to resolve this issue.

Can anyone one here help me out?