10 pages of case tennis with Seller Support (no surprise)

If I send an item 2nd class using Click and Drop I get a long reference number that I can check delivery.

If I do the same on Amazon Buy Shipping I do not, no one seems to know where this reference number is.

All 1st class and 2nd now get delivery confirmation, so why are Amazon buy shipping refusing this and how do I challenge when a customer says not been delivered if Amazon won't give me the information. I've redacted the tracking number to protect the customer.

We send 100s of small items a week via 2nd class large letter via our click and drop account due to getting business rates. But as click and drop do not sent this across as 2nd class and just standard it’s killing our VTR.

Is the only way to buy the postage through Amazon and lose out on our business rate? These are all low value items so the pence does count on this wether we end up making a profit or loss on these items

I am keep getting same 2 errors over and over again. The product is a Dangerous Good and i am trying to send only 12 units and getting the same result. I get same error everytime even if i try to send with non partnered carrier. I ve sent HazMat and non HazMat shipments during this time but i am unable to send this product.

[Carrier: Amazon-Partnered Carrier ] Amazon-Partnered Carrier is unavailable because the box weights or dimensions for one or more of your shipments are not within the allowable range for Amazon partnered carriers

No fulfilment centres are currently available to receive the total quantity of dangerous goods units in this shipment. Please return to Step 1 and try again.

Created many cases but always got same bot reply from amazon saying

-Lower the quatity (tried to send only 6 units and still couldn't)

-Delete the sku , make new shipment.

etc.

I ve tried everything and none of those worked and the products are just waiting to be send...

Case ID:

9799771082

9795136502

9791256152

9782513442