@Seller_4GjtS9k0cnHHv@Seller_i0qQFRL5OGMhI@Seller_F4AbbFj6ovBk3
My Seller Wallet account was registered under my name, and I decided to change it to my company name. Then my problem started with adding deposit bank account verifications.
I have been trying to solve this issue for the last 2 months. I have submitted my bank account details 4 times, but every time I get rejected. I was instructed to submit my bank account under my name even though my Company name is different. I am bringing this issue to your attention because Seller Support told me it is a technical glitch and that I can proceed with submitting my documents by choosing any account holder's name. However, after submitting it again two times, I still got rejected. Every time I contact Seller Support, I am asked to submit again, and my problem remains unsolved.
So, I have just discovered that other people are experiencing the same bank verification glitch because of Seller Wallet.
Basically, everyone who has registered for Seller Wallet as an individual before they had an LLC is now stuck, because:
1) we can't verify our business bank account because Support says: "We have identified that your bank account is being used for business purposes, therefore we can't continue the verification of your Seller Wallet account." And then, the bank account verification fails.
CaseID: 15621992751
2) we can't verify our personal bank account because Support says: "We have identified that your bank account is being used for business purposes, therefore we can't continue the verification of your Seller Wallet account." And then, the bank account verification fails.
3) we can't change our Seller Wallet registration from individual to business because Seller Support says "we don't have a timeframe for when we will be able to do that."
4) we can't close our Seller Wallet because our Account is "at risk of deactivation" because of the INFORM Act.
So basically, we can't verify our bank account information for the INFORM Act and I'm losing faith everyday, since I've opened about several cases already without anyone being able to fix this.
