The parent SKU on my listings are not buyable or searchable and the child SKU's have been separated from the parent.

Any idea how to fix this? I've opened a case but I'm being told this is normal but surely not, it hasn't been for the last 12 years! How are buyers meant to know the product variations if they can't see them?

My listings are riddled with this error on top of a few that are starting to have brand names randomly changed (Despite the listings being custom items) and 100's of them are search-suppressed due to images randomly disappearing!

Been having a weird problem on and off for almost a year now.

As an example, t-shirt 1 has a Parent ASIN with Child ASINs for the size and colour variations. When you go to the parent listing on Amazon it shows that the product is unavailable - no option to select a size or colour. If I look in my inventory all is correct with adequate stock. An example is ASIN B0CVLLPTB4.

If I then look at another one of my products, the Child ASINS from t-shirt 1 is showing under the parent of an incorrect t-shirt.

Logged this back in March and Seller Support referred it to an 'Internal Team' who finally sorted the issue. The problem has happened again now though. What's made things worse is I've just had a customer contact me to say they've received the incorrect tee. This was because the variation they chose was one of the 'rogue' Child ASINs.

I've logged this again but wondered if anyone else has had the same issue? Checked through my inventory and I have a number of products with the same issue.

Thank you.

Can anyone please help with this. I have never used uploads for listing, I have no idea how. I don't sell loads on Amazon, I only have a few listings so everything is always done by the add product tool and I fill all the boxes in.

I've opened many support tickets for this the last week or so and no one answers my question, they just tell me how to create a new variation or a new product which isn't what I'm asking!

My parent ASIN has become detached from the Child asins. I've also noticed if I go into the Parent one it says 'number of items' as a variant as opposed to 'colour' which is what it was originally set as! Its a dog treat pouch with various colours.

All I want to know is how to reattach the child listings to the parent so it looks how it looked a week ago. I didn't change anything, this just happened.

My latest support ticket is 10736739332 if anyone from Amazon can help, if not if anyone knows how to change them please tell me - they're nearly all out of stock and I need to send inventory into FBA for them but holding off til this mess is sorted. I also have a new colour to add, again haven't done that yet because of all of this! Thanks in advance