Hi dear sellers community. I am a new seller and had my UK seller account neat and clean all the times since 2019. I was Amazon student and spent a lot of money on learning from courses. I even paid pro account fees for 6 months just to learn about different seller tools. My brother was learning about Amazon too at the same time and I used to show him my seller central tools at different times. Once he had logged into my account and just changed the display name because he was naive and was just learning and new to the selling process, Amazon seller team deactivated my account saying that it was linked to another account and they constantly mention the display name that my brother changed and they think it's a new company and my account has been linked to it. I have submitted many documents as evidence and explained many times for the past 7 months that my account had been deactivated in error by the selling team and it wasn't linked to any other account at all and it's only myself who has access to this account and I even changed my password but Amazon seller team sends me the same reply again and again. I then made a fresh account in the US and it has an active listing and they deactivated that too because of this UK account. I am so much frustrated and have no where to go because there is no one to talk to. I need advice and suggestions please. I appreciate your time. Kind regards

Amazon deactivated account for a listing which was not in my inventory its been nearly a month now I have removed most of my stock from FBA, there's still some stock in reserve status which I don't know how to remove.

Spoke to customer support many times all I want them to do is check why a listing which was not in my inventory was removed from the catalogue causing my account to be deactivated.

Keep getting the same generic response every time, how I should provide evidence why I have violated the policy ! when the listing was not in my inventory, I have sold items on many platforms but have never faced such bad customer support.

Its been over a month now my account has been deactivated. SO in march this year i have sold 40 units of one item and got 1 complaint from a customer about authenticity of my product. Amazon have asked me invoices which i have provided but amazon have rejected the invoices and said the dont have enough information. So instead i did send a acknowledgement to amazon to get rid of this violation and didnt sell this product again and after acknowledge amazon have taken down my listing. In july this year i was going through my inventory page and saw that inactive listing and have deleted it. just because i deleted it amazon thought i have updated the listing so they have deactivated my account and asked for the invoices. I have the same invoices which i already have provided to amazon in march which amazon have rejected and asked for more. So i called up health team and asked for help because my inventory is sitting at one of amazon warehouse and my account is deactivated in error. I suggest anyone from amazon try to understand my situation i didnt sell that particular product after the acknowledge was sent to amazon in march and i have no plan to sell that item ever again. PLEASE DO CONCIDER MY EXCEPTIONAL CIRCOMSTANCCES AND REACTIVATE MY ACCOUNT.